Process management plays a central role at RECO. Because a company can only keep up its flexibility and competitiveness by ongoing improvement of its internal structures and processes.

So, RECO's management system includes the essential elements of Lean Management and is based on the standards ISO 9001, ISO 14001, and TS16949 in their latest versions. However, quality and preservation of the environment are not only general principles that we represent to the outside world, but they are the basis of our selfconception. For this, our employees take centre stage and are not only means to an end. Their involvement in the ongoing improvement process has led to a high quality awareness and compliance with standards as a matter of course. An awareness that exceptions from specified work flows would cause high costs has been created.

Our consistent process orientation and efficient core processes in all business fields, from the administration to the dispatch, are the basis for any changes and extensions of our business. They enable us to

• Keep up our high quality requirements
• Have short throughput times and thus short delivery periods, and
• Have a consistent price structure

In this way, we can meet the requirements and expectations of our customers, suppliers, investors and employees apart from our own ambitions.

That is why process management is no luxury to us, but a must.